Below you can read more about the most frequently asked questions
FAQ
Read the most frequently asked questions. If you have questions about membership, our facilities, THEGYM, or any other practical matters, you can explore our FAQ here. If you don’t find the answer you’re looking for, don’t hesitate to reach out to us directly via social media, email, or phone – you’ll find the details on our contact page.
ABOUT THE MEMBERSHIPS
THEGYM FITNESS membership includes access to all our indoor facilities, free towel service, saunas and wellness in RELAX, as well as refreshment and co-working in LOUNGE.
You get:
+ Free access to FITNESS, RELAX & LOUNGE.
+ 3 x day ticket to BOOTCAMP.
+ Free towel service.
+ Free coffee & refreshments.
+ Free start-up consultation incl. InBody weighing (must be booked within the first week).
+ Free start-up programming with one of our personal trainers (must be booked within the first week).
+ Free sports massage, 30 min (must be booked within the first week)
+ Get a THEGYM water bottle.
+ Get a THEGYM T-shirt.
THEGYM BOOTCAMP offers high-intensity group workouts in nature, led by our experienced personal trainers. You’ll get access to all our outdoor classes and can join any session you like, as often as you want!
You get:
+ Free access to all BOOTCAMPS classes.
+ 3 x day ticket to THEGYM FITNESS, RELAX & LOUNGE.
+ Free start-up consultation incl. InBody weighing (must be booked within the first week).
+ Free start-up programming with one of our personal trainers (must be booked within the first week).
+ Free sports massage, 30 min (must be booked within the first week)
+ Get a THEGYM water bottle.
+ Get a THEGYM T-shirt.
THE MEMBERSHIP combines the benefits of both FITNESS and BOOTCAMP memberships at a reduced price of 1,599 DKK every 4 weeks. You get full access to both indoor and outdoor training. Become part of the THEGYM family and experience our no-nonsense approach to your training and well-being.
You get:
+ Free access to FITNESS, RELAX & LOUNGE.
+ Free access to all BOOTCAMPS classes.
+ Free towel service.
+ Free coffee & refreshments.
+ Free start-up consultation incl. InBody weighing (must be booked within the first week).
+ Free start-up programming with one of our personal trainers (must be booked within the first week).
+ Free sports massage, 30 min (must be booked within the first week)
+ Get a THEGYM water bottle.
+ Get a THEGYM T-shirt.
We don’t offer traditional indoor classes like other gyms. There are already plenty of great places in the city doing that. Instead, we focus on YOU and YOUR training. We do this by offering Small Groups, Personal Training, and outdoor bootcamps, where we carefully match you with the right trainer who fits your needs and goals. Small Groups and Personal Training are add-ons to your membership at THEGYM.
Outdoor bootcamp is available with the THEGYM BOOTCAMP membership, or by upgrading to THE MEMBERSHIP membership.
We have a “no bullshit” approach to our memberships. We believe in clear and simple solutions without unnecessary complexity. As a THEGYM member, you can choose between FITNESS and BOOTCAMP, both at the same price of 899 DKK every 4 weeks.
Do you want the best of both worlds, both indoor and outdoor? Then THE MEMBERSHIP is your path to ultimate self-care and personal growth.
THE MEMBERSHIP combines the benefits of both FITNESS and BOOTCAMP memberships at a reduced price of 1,599 DKK every 4 weeks. You get full access to both indoor and outdoor training, as well as saunas and wellness in RELAX.
We don’t offer free trial sessions, but you have the option to purchase a day pass or a punch card. After completing your purchase, you will be set up with your own membership profile, where the selected product will be added. If it’s a day pass, you can redeem it whenever it suits you to visit the center. Your purchase also allows you to download our membership app. Through the app, you can check how many people are currently in the gym and see when sauna infusion sessions are available, allowing you to book a spot for free — so you’re guaranteed a place!
Vil du efterfølgende gøre brug af endnu en dagsbillet, klippekort eller medlemskab, så henvender du dig blot i receptionen hos vores host.
A day ticket costs DKK 175 and gives you access to all the center’s facilities – from towel service and free coffee to FINTESS and the wellness area in RELAX with saunagus.
A voucher has a total of 10 x day tickets and costs DKK 1,500.
Yes, the minimum age at THEGYM is 20 years. Regardless of age, everyone visiting THEGYM is expected to show respectful behavior and make proper use of the gym’s facilities, ensuring there is space and a positive environment for all. The age requirement applies whether it’s for a trial session, day pass, punch card, or membership.
At THEGYM, we’ve made things as easy as possible for you – that’s why we have a membership app! This way, you won’t have to worry about forgotten or lost cards.
When you get a free trial lesson or buy either a day ticket, punch card or membership, you get access to all the center’s facilities – from free towel service, to free coffee, saunas and of course the FITNESS, LOUNGE and RELAX areas.
After registering, you will be set up with your own membership profile. Upon registration, you will receive a welcome email where you can download our membership app.
Through the app, you can check how many people are currently in the gym, view opening hours, and see when sauna infusion sessions are available—plus, you can book your spot for free. That way, you’re guaranteed a place!
You may terminate the subscription with a notice period of current payment period, plus one payment period.
If you wish to terminate the subscription, this must be done in writing to THEGYM Aarhus ApS at info@thegymaarhus.dk.
If there is any doubt as to whether the membership has been terminated, you as a member must be able to document the termination.
Your termination is valid from the time you as a customer have signed, however, the subscription is only terminated when you have received a receipt confirming the termination.
ABOUT THE FACILITIES
We have a total of 3 different areas at THEGYM FITNESS. A FITNESS area equipped with the latest training equipment on the market, as well as the option to add personal training and small group sessions. In our LOUNGE area, you can relax before and after your workout and enjoy light refreshments such as coffee, water, and fresh fruit. Our RELAX area is our wellness section, where you’ll find three different saunas: a Finnish sauna with sauna infusions, a bio sauna, and an infrared sauna, along with cold-water facilities and a relaxation area offering light refreshments. In addition, you can purchase treatments such as massage, acupuncture, hot stone therapy, physiotherapy, and other wellness treatments.
THEGYM BOOTCAMP consists of +14 locations around Aarhus and the surrounding area. Read more about each location more about each location here.
Yes, we have an Inbody Weight so you can track and measure your progress.
Our FITNESS area places a strong emphasis on high quality, which is why we offer the latest machines on the market. In the FITNESS area, you will find:
+ Cardio area, with the latest Intenza, Body Bike and Xebex machines.
+ Machine/Strength area with Gym80 – the market leader.
+ Free weight area with everything you could dream of.
+ Large and beautiful functional area with large rack and plenty of kettlebells.
+ Stretching area with foam rollers, yoga blocks and comfortable mats.
+ Large prowler track with magnetic braked sleds.
Our RELAX area is designed with great inspiration from various spa hotels, offering you an exclusive atmosphere with three different saunas, sauna infusions, cold-water facilities, and a relaxation area with fresh refreshments. RELAX is also a shared space, accessible from both changing rooms, and is set apart as a separate section from the rest of the gym.
Our treatments are matched by the skilled professionals we have at THEGYM. We offer everything from sports massage to acupuncture, hot stone therapy, physiotherapy, and more. A full list of all treatments and prices available at our center will be published soon.
There should be plenty of space and enough machines so you don’t have to wait for the equipment you want to use. That’s why you’ll find at our gym:
+ 4 cross trainers.
+ 2 bikes.
+ 2 bodybikes.
+ 2 air cycles.
+ 2 custom bikes.
+ 1 air bike.
+ 4 treadmills.
+ 2 curve runners.
+ 2 rowing machines.
+ 1 ski machine.
+ 2 stairmasters
Yes, we do. We have chosen to install room dividers so you can enjoy your workout in peace, without being on full display in a large open space.
Yes, there is! You’ll find both a cold-water plunge pool and showers in our RELAX area.
Yes! We’ve prioritized the best of the best: a fully automatic coffee machine with an iPad interface.
Here, we’ve partnered with Scanomat Amokka, who provide rich and flavorful coffee, which you can enjoy in our LOUNGE area. You can even choose to make your caffé latte with oat milk instead of regular milk.
For professional services such as meetings, personal training, programs, massages, etc., a no-show or cancellation less than 24 hours before the scheduled appointment will result in full payment being charged for the service.
ABOUT THEGYM PRACTICAL
We are always looking for the most skilled people on the market. If you would like to apply for a position or send an unsolicited application, please submit it here, and we will get back to you as soon as possible. We look forward to hearing from you!
At THEGYM, there’s room for everyone—whether you’re a beginner who needs our support to kickstart your training with personal training or small groups, or an experienced athlete looking to focus on yourself and your training in exclusive surroundings with 100% attention on you.
Throughout the surrounding area and right up to THEGYM’s doorstep, there is 1-2 hour parking with plenty of available spaces. If you wish to park for a longer period, you can do so via the EasyPark app.
There will be full staffing during this time:
+ Monday-Thursday: 06:00-22:00.
+ Friday-Sunday: 06:00-20:00.
All our facilities will be open during this time, including our RELAX area with sauna and cold-water facilities. It is only our sauna master who will host sauna infusions at selected times in the Finnish sauna.
No, unfortunately we don’t. We don’t want to compromise on price, so we won’t be running price-oriented promotions for our center.
You are always welcome to suspend your THEGYM membership. It costs DKK 95 for each 28-day period. Send an email to info@thegymaarhus.dk with the start and end date of the suspension period.